Privacy Policy
Privacy Policy for Antoinette’s Gold
Effective Date: 1st of April 2024
Introduction
At Antoinette’s Gold, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us. By using our website or making a purchase, you agree to the practices described in this policy.
Information We Collect
We collect personal information that you provide to us when using our services. The types of personal information we may collect include:
1. Personal Identification Information:
- Name
- Email address
- Mailing address
- Phone number
- Payment information (credit/debit card details, PayPal, etc.)
2. Non-Personal Information:
- IP address
- Browser type
- Device information
- Location data (if you provide permission)
- Pages visited on our website
- Cookies (for website analytics and performance)
How We Use Your Information
We use your information for the following purposes:
- To Process Orders: We use your information to complete your purchase, including processing payments, shipping, and confirming your order.
- Customer Service: We may use your contact information to respond to inquiries, provide support, and address concerns.
- Marketing: With your consent, we may send you promotional emails, offers, and updates about new products or services. You can opt-out of marketing communications at any time by following the unsubscribe link in the emails.
- Website Functionality: To improve your experience on our site, we may use your information for customization and to understand how our website is being used.
- Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our agreements.
We are committed to protecting your personal data. We implement various security measures, including:
- Encryption: Payment information is encrypted using SSL (Secure Socket Layer) technology to ensure safe transactions.
- Access Controls: Only authorized personnel have access to your personal information.
- Data Storage: We store your data in secure systems and use industry-standard methods to protect against unauthorized access.
Despite these measures, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and for marketing purposes. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, but some website features may not function properly if cookies are disabled.
Third-Party Services
We may share your information with trusted third-party service providers who assist us with processing payments, shipping orders, and conducting marketing campaigns. These third parties are obligated to protect your data and use it solely for the services they provide to us.
We may also share your information if required by law or in connection with business transactions (e.g., mergers, acquisitions, or bankruptcy).
Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct or update any inaccurate or incomplete personal information.
- Deletion: Request that we delete your personal information, subject to certain exceptions.
- Opt-Out: Withdraw consent for marketing communications at any time.
- Portability: Request that we transfer your data to another service provider, where applicable.
To exercise these rights, please contact us at contact@antoinettesgold.uk
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is being used, please contact us at:
Facebook Page: Antoinette’s Gold
Email: contact@antoinettesgold.uk
Phone: +447482119634
Address: 10 Thirlwall Court, Dudley, Cramlington, NE23 7DS